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Tuesday, October 22 • 2:30pm - 3:30pm
Western Computer - Lessons Learned from Successful Microsoft Dynamics Projects

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You may have heard about an implementation or major upgrade that stalled or failed to return the full value that management expected.  Don’t let this happen to you!  Attend this session and learn many of the keys to executing successful projects.  Topics to be discussed include:  hints on how to document requirements, assumptions and responsibilities;  properly staffing the project team;  why creating  a Project Charter is essential; realistically budgeting time and money; and leveraging the Microsoft “Sure Step” methodology for your unique requirements.  This session is taught by a veteran implementation team from Western Computer.

avatar for Tony Castellano

Tony Castellano

Western Computer
As Director of Client Services, I am responsible for managing a team of Customer Account Manager’s (CAM’s) providing account management for 350+ Microsoft Dynamics AX, NAV & CRM customers. I oversee the sales and business processes the CAM’s use to communicate and manage their existing Dynamics customers to ensure they are supported and serviced in the most professional manner possible. I am passionate about the customers... Read More →

Greg Williams

Solution Architect, Western Computer
NAV Supply Chain

Tuesday October 22, 2013 2:30pm - 3:30pm
  • CPE Eligible No
  • Audience All

Attendees (7)