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Tuesday, October 22 • 4:00pm - 5:00pm
Managing Service Items

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During this extended session we'll cover creating the Service Item with the emphasis on “Owner” / Customer and Location Code for service, showing Resource Skill Sets necessary to work on the Equipment, utilizing the Last Service Date as a way to schedule or suggest service for the Equipment, and using the Service Ledger Entries to show how much it has cost to repair the Equipment versus how much we charged. If we somehow still have time, we'll dive into Trouble Shooting Setups and then show how you can use Trouble Shooting to diagnose problems.

avatar for Robb Delprado

Robb Delprado

President, Western Data Systems
Robb Delprado has been President at Western Data Systems in Houston, Texas since 2012. Robb joined Western Data Systems in 2008 as Chief Operations Officer. Prior to joining Western Data Systems, Robb was a Project Manager and Senior Consultant at RMI Corporation, a Navision Reseller. During his nine years at RMI, Robb managed or assisted in 50 Navision implementations. Robb’s pre-Navision experience includes the implementation of retail... Read More →

Tuesday October 22, 2013 4:00pm - 5:00pm

Attendees (3)